Terms & Conditions

Introduction

Blackbird Marketing provides a range of digital marketing services, including web design, social media management, paid advertising, email marketing, and conversion rate optimization. In addition to these services, we also offer digital products, such as marketing templates, business toolkits, and educational resources. These Terms apply to all users of our website, whether they are purchasing services, downloading free resources, or simply browsing.

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We reserve the right to update or modify these Terms at any time. Your continued use of the website after any changes are made constitutes acceptance of the revised Terms.

Website Usage

By using our website, you agree to do so lawfully and ethically. You must not engage in any activity that disrupts or interferes with the functionality of the website, including hacking attempts, unauthorized access to our systems, or the distribution of malware. Any form of automated data extraction, such as web scraping or data mining, is strictly prohibited.

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Additionally, you must not misrepresent your identity or provide false information when interacting with our services, whether through contact forms, checkout pages, or subscription sign-ups. We reserve the right to terminate access to any user who violates these guidelines.

Services & Digital Products

Blackbird Marketing offers both free and paid digital products, including templates, guides, and educational materials. These products are provided for individual or business use only and may not be resold, redistributed, or modified for commercial purposes without our explicit permission.
 

Purchases of digital products are final, as they are delivered electronically and cannot be returned. If you experience any issues accessing your purchased content, please contact us, and we will assist you in resolving the matter.
 

For our marketing services, including web design, social media management, and paid ads management, the terms of each project will be outlined in a separate agreement. Services will only commence once payment has been made as per the agreed terms. If a client fails to make the necessary payments, we reserve the right to pause or terminate the service.

Payments & Refunds

Payments for services and digital products must be made through our designated payment platforms, which may include Stripe, PayPal, or other secure payment providers. All prices listed on our website are subject to change at any time without prior notice.

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Due to the nature of digital downloads, we do not offer refunds on purchased digital products. However, if you accidentally make a duplicate purchase or experience technical difficulties, we will review your case and may issue a refund at our discretion.

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For marketing services, refunds will only be granted if stipulated in the specific service agreement. If a client is unsatisfied with a service, we encourage them to contact us so we can attempt to resolve the issue.

Intellectual Property Rights

All content on our website, including text, images, logos, designs, and digital products, is protected by copyright and intellectual property laws. By using our website, you acknowledge that all intellectual property rights belong to Blackbird Marketing, and you agree not to copy, distribute, or modify any content without our written permission.

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Unauthorized reproduction or distribution of our materials may result in legal action. If you wish to feature our content or reference our resources in any way, please contact us for permission.

Privacy and Data Protection

We take your privacy seriously and comply with UK data protection regulations, including GDPR. When you use our website, we may collect certain personal data, such as your name, email address, and browsing activity. This data is used strictly for the purpose of providing our services, processing orders, and improving user experience.

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We do not sell, rent, or share your personal information with third parties. Any data collected is handled securely and in accordance with our Privacy Policy, which you can review separately. By using our website, you consent to our collection and use of your information as outlined in our Privacy Policy.

Limitation of Liability and Disclaimers

While we strive to ensure that all content and services provided through our website are accurate and reliable, we make no guarantees regarding their effectiveness or suitability for your specific needs. The information and resources on our website are intended for general informational purposes only and should not be considered professional advice.

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Blackbird Marketing will not be held liable for any direct or indirect damages resulting from the use of our website, digital products, or services. This includes, but is not limited to, business losses, data loss, or any disruptions caused by third-party service providers.

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Additionally, our website may contain links to external websites. These are provided for convenience only, and we do not endorse or take responsibility for the content or privacy practices of third-party sites.

User Generated Content

If you choose to submit testimonials, reviews, or comments on our website or social media platforms, you agree that we may use this content for marketing purposes. We reserve the right to edit or remove any content that we deem inappropriate, offensive, or misleading.

Termination of Access

We reserve the right to restrict or terminate your access to our website and services at our discretion, particularly if you violate these Terms. This includes, but is not limited to, non-payment for services, fraudulent activity, misuse of our content, or disruptive behavior.

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In cases of severe violations, we may pursue legal action to protect our business interests.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our website or services shall be handled in accordance with UK legal procedures. We encourage users to first contact us to attempt to resolve any concerns before seeking legal action.

Changes to These Terms

We may update these Terms at any time to reflect changes in our services, legal requirements, or business practices. Any modifications will be posted on this page, and continued use of our website signifies your acceptance of the updated Terms.

Contact Information

If you have any questions or concerns about these Terms & Conditions, you can reach us at:

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Email: contact@blackbird-marketing.co.uk
Website: www.blackbird-marketing.co.uk